Christine Phan

Let's UX it!

An award-winning Product and Experience Designer Lead with 8 years of experience delivering B2B and B2C user-centered digital solutions in the technology, e-commerce, media, and financial industries. I specialize in establishing operations strategy, enhancing product experiences, driving business improvements, and excelling at operations management.

In both in-house and consultative roles, I have led projects by focusing on cross-team collaboration, using iterative processes, paying attention to detail, and using operational management skills to deliver companies' vision and enhance the customer experience.

My next venture is to lead a collaborative team in a supportive environment by driving cross-functional meetings from the design perspective to deliver branded products and services to the market.

About me

Hi, I'm Christine, Lead product & experience designer

Christine icon

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Skills

Research Icon

Research & strategy

  • UX audits
  • Persona creation
  • User interviews
  • Contextual inquiry
  • Usability testing & A/B testing
  • Competitive analysis
  • SWOT analysis
  • Business model canvas
  • Driving process improvement
  • Planning & operational management
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Concepting

  • Whiteboarding
  • Affinity diagram
  • Storyboarding
  • Participatory design
  • Workshop facilitation
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UX / UI

  • User journeys
  • User & task flows
  • Information architecture
  • Site maps
  • Wireframing
  • High Fidelity designs
  • Prototyping
  • Design Thinking
  • Storytelling & Presentation skills
Soft Skills Icon

Leadership & Soft skills

  • Bilingual French-Vietnamese
  • Adaptable
  • Active listening
  • Communicative
  • Collaborative
  • Critical thinking
  • Detail-oriented
  • Emotional intelligence
  • Interpersonal skills
  • Conflict management
  • Negotiation
  • Problem-solving
  • Relationship building
  • Stakeholder management
  • Team Leadership

Experience

Where I've worked

Employment

Brands I've worked for

Client work

Tools that I use

  • Figma
  • Sketch
  • Photoshop
  • Illustrator
  • HTML5
  • CSS3
  • G Suite
  • Slack
  • Asana
  • Jira Software
  • Typeform
  • Invision

I also like…

Photography

Photography

Travelling

Traveling

Scuba Diving

Scuba Diving

Cooking

Cooking

Find out a bit more

View my Linkedin